Who actually shows up
Not a franchise. Not a call center in another time zone routing you to whoever bids the cheapest. When you call, you get a dispatcher in Greensboro who pages a tech who lives in Greensboro. That tech has probably worked on a house in your ZIP before, because Greensboro's older neighborhoods — Fisher Park, Irving Park, Sunset Hills, Lindley Park — all fail the same handful of ways. Clay soil, 1950s copper, crawlspaces that never fully dry. We know these houses. Since 2018, this is all we've done.
What we won't do
- • Rip out drywall you don't need to lose. If a moisture meter says it can dry in place, it dries in place.
- • Quote you a number over the phone sight-unseen. That's not a quote, that's a guess.
- • Run dehumidifiers for a week to pad the invoice. When the readings hit target, the equipment leaves.
- • Argue with your adjuster on your behalf and then bill you for it. Documentation is included, full stop.
Credentials & standards
Licensed & insured
North Carolina water mitigation license #NC-LIC-28471-WD, full general liability coverage.
IICRC training
Technicians trained to IICRC S500 (water damage) and S520 (mold remediation) industry standards.
24/7 live dispatch
Real humans answer 24/7. Average on-site response 45–90 minutes across Greensboro.
Commercial-grade equipment
Truck-mount extractors, commercial dehumidifiers, thermal cameras, calibrated moisture meters, HEPA air scrubbers.
How we work a job
- Live dispatch — A real dispatcher takes your address, the source if known, and rooms affected.
- On-site assessment — Lead tech walks the property, identifies the source, stops the water, categorizes the loss.
- Flat-rate scope — Written scope with itemized line items, approved by you before any further work.
- Mitigation — Extraction, controlled demo of unsalvageable materials, antimicrobial treatment, drying.
- Daily monitoring — Moisture readings logged daily until structure reaches drying targets.
- Reconstruction — Drywall, flooring, paint, trim — bringing your home back to pre-loss condition.
- Insurance coordination — Direct billing, adjuster documentation, claims communication on your behalf.
Service area
We serve Greensboro and surrounding Guilford County communities including: