Basement Flood Cleanup & Water Removal in Greensboro

Why basements flood in Greensboro

• Heavy summer storms overwhelming sump systems
• Sump pump motor failure or backup power loss during outages
• Foundation cracks letting hydrostatic groundwater seep in
• Sewer main backups during peak rainfall events
• Upper-floor pipe bursts that drain straight down into the basement

Our basement flood process

• Truck-mount water extraction (up to 36,000 gallons per day capacity)
• Category assessment — clean, gray, or black water
• Removal of unsalvageable materials (carpet pad, swollen MDF, soaked drywall bottom 24")
• Antimicrobial treatment on framing and slab
• Commercial dehumidification and air movement until moisture <16%
• Daily moisture monitoring with written logs for insurance

Sewage backup (Category 3) special handling

If the flood includes sewage, the job becomes a biohazard cleanup under IICRC S500 Category 3 rules. We seal the work area with containment, run negative-air HEPA scrubbers, remove all porous materials the water contacted, and disinfect with EPA-registered antimicrobials. Sewage-contaminated drywall, carpet, padding, and insulation cannot be saved — they must be removed and replaced. We document the entire process for your insurance carrier.

Frequently asked questions